Terms and Conditions

1. Service provider

Beykar Taxi KG
Laxenburgerstraße 4a/6, 1100 Wien, Austria
VAT ID: ATU 81659046
Phone: +43 660 769 33 24
Email: beykartaxikg@gmail.com

Under the "Beykar Taxi" brand we offer Vienna taxi, Vienna Airport (VIE) transfer, Designer Outlet Parndorf transfer and pre-booked city transfers to Bratislava, Budapest, Hallstatt and Prague.

2. Nature of the service

Our services are based on transport requests planned in advance and confirmed via WhatsApp, phone or email. The website is not an app for hailing a taxi spontaneously on the street; the forms prepare the message, and confirmation is given via WhatsApp or other contact channels.

No ride is fixed without confirmation. Your request is not automatically a booking; it becomes binding only after availability, price and pick-up and destination points have been clarified and confirmed in writing or verbally.

3. Booking and details

A valid request requires at least the following details:

• Pick-up point (street and house number, or VIE arrival)
• Destination
• Date and time
• Number of passengers
• Contact details (phone number)

Luggage, a child seat, flight number, stopover or return-trip request must be stated when you make the request. Delays, wrong addresses or extra costs caused by missing or incorrect details are the responsibility of the person making the request.

4. Price and payment

Prices are not published on the website as a fixed price list. They depend on the route, time, number of passengers, luggage and any stopovers, and are stated clearly via WhatsApp or phone.

The confirmed price applies unless it is changed in writing. A later increase in the number of passengers or amount of luggage, extra stops or a material change of route may affect the price. The payment method (cash, card and so on) is stated at confirmation or in the vehicle.

5. Journey time and traffic

Journey time is not guaranteed. Traffic, weather, border queues, roadworks and airport procedures all affect the duration. An estimated duration is for information only; a fixed number of minutes is not sold.

6. Waiting time and flexible return

A reasonable waiting time may apply at the agreed pick-up time; if you are delayed in the arrivals hall or at baggage claim, a message in the same conversation is required. All-day waiting is included only if it has been discussed and confirmed separately.

A flexible return (time to be confirmed later) is possible; without notice of the return time, the driver does not set off on a guess.

7. Cancellation and changes

Please tell us about changes to the time, address or number of passengers as early as possible via the same WhatsApp or contact channel. In the event of a very late cancellation or a no-show, a fee may be charged under the conditions stated in the confirmation. Special conditions (for example on long city routes) apply where they are set out separately in the confirmation message.

8. Passenger obligations

• Provide correct and up-to-date contact details
• Be ready at the confirmed place at the confirmed time
• Carry valid identity or travel documents (especially on cross-border routes)
• Follow the law that applies in the vehicle and the driver’s instructions
• Do not carry dangerous or illegal items

On cross-border transfers (for example Bratislava, Budapest, Prague), the passenger is responsible for their passport or identity document. If the ride cannot be carried out because documents are missing, the price arrangement agreed in the confirmation applies.

9. Liability

Transport is provided under applicable Austrian law and the required insurance. Liability for the consequences of traffic congestion, force majeure, acts of third parties or incomplete information from the passenger is limited to the extent permitted by law.

Unless separate insurance has been agreed, the usual rules on carriage of luggage apply to the contents and value of luggage. We recommend keeping valuables with you.

10. Use of the website

The content of the website is for information. Texts, price examples or time estimates do not constitute a binding offer. Where possible, we will inform you about technical interruptions, maintenance or third-party outages (for example WhatsApp access); uninterrupted access is not guaranteed.

11. Privacy

The processing of personal data is described in the privacy policy.

12. Applicable law

These terms are governed by Austrian law. Consumer rights remain unaffected. In the event of a dispute, the competent courts (Vienna where possible) have jurisdiction to the extent permitted by law; statutory exceptions for consumers apply.

13. Changes

These terms and conditions may be updated. The current version is published on this page. For bookings already confirmed, the terms in force at the time of confirmation apply unless stated otherwise.

14. Contact

If you have questions: beykartaxikg@gmail.com · +43 660 769 33 24 · Contact